Plans and pilot guide

Learning in the pilot

Reckoning Figures currently offers Algebra 1 practice. Pre-Algebra and future courses are not available yet. Lessons and explanations are still being reviewed. Tell us the figure number and what seemed wrong if you find a problem.

Completion and XP record app activity; they are not a certification of independent mastery. The practice leaderboard uses simulated opponents.

Accounts and school access

Keep passwords and private invitation links to yourself. Use your own account. A teacher or administrator needs the correct school invitation and membership. Student access is limited to ages 13 and older, including school and parent-linked accounts. Under-13 enrollment is postponed. Schools must confirm participation and data-handling arrangements before inviting students.

Purchases and access

Paid plans are available through Stripe secure checkout. Review the student count, price, currency and billing period before paying. Saving a plan selection does not charge you. Premium activates after our server confirms payment; returning from checkout alone does not activate it.

Monthly plans renew automatically until canceled. Lifetime plans are a one-time payment with no recurring renewal. Algebra 1 is available now. Pre-Algebra and future courses are included as they launch; release dates are not guaranteed. A family purchase covers the selected number of linked student slots. School access is managed separately from personal and family purchases.

Cancellation and billing changes

Open Profile → Manage billing & invoices to view invoices, update payment details or cancel monthly renewal. A cancellation scheduled for the end of a paid period keeps access until that period ends, unless a payment issue requires review. Check the confirmation and date in Stripe. Signing out, unlinking a parent or requesting account deletion does not by itself cancel billing.

For plan changes, student-count changes or restarting a canceled plan, contact support before making another purchase. If payment is pending, do not buy again; check your profile or ask us to reconcile the payment.

Refund requests

Email support@reckoningfigures.com from the email used for your purchase. Include the purchase date, invoice or receipt reference and reason for your request. Do not send card details or passwords. We review refund requests individually; submitting a request does not guarantee approval. Canceling renewal does not automatically refund a previous payment. This policy does not limit rights that apply under law.

A processed refund or payment dispute puts the associated paid access on hold for review, including linked family seats. Contact support if access needs to be corrected. A refund and subscription cancellation are separate actions; we will confirm how an approved refund affects your plan.

Help and feedback

School staff can use School support. Independent learners and families can email support@reckoningfigures.com. Include the affected page or figure and a description, without student records, passwords or card details.